Services

Customer Toilets	Customer Toilets including Disabled are available and accessed via the corridor between Hays Travel and Specsavers on the M&S Mall.
Baby Changing / Feeding	Baby Changing / Feeding Room next to Customer Toilets, however breastfeeding is welcome anywhere on the mall and we are a member of the Breastfeeding Welcome Here scheme.
Safe Place	Bloomfield is an Onus Safe Place Partner and provides confidential support and information to anyone suffering from domestic violence and abuse. For more information please follow the link: https://www.onustraining.co.uk/safe-place-support-services-northern-ireland
Defibrillators	There are 4 Defibrillators at Bloomfield: Corridor between Argento and Vision Express (Main Entrance Mall) Corridor between Goldsmiths and M&S (M&S Mall) M&S Customer Services (M&S Food Hall) Tesco Customer Services (Just inside the store) All Centre Staff are trained in their use but the equipment is easy to use so don’t delay - just follow the instructions in the packs.
Free Wifi Across The Mall	Easy access to free wifi.
Lost & Found Property	All property found on the mall or within the Centre limits and passed to Centre Staff will be processed as detailed in our policy and procedures document available to download here.
Centre Management Office	Accessed via the emergency corridor on the right hand side of the main entrance mall between Argento and Vision Express.
Free parking	c.2,000 parking spaces.
EV Charging Point	A two point ESB Type 2 22kw fast charger is available. Visit our news article for more information on charging rates. More Details
Motorbike Parking	6 spaces directly in front of TK Maxx.
Bicycle Parking	To the left of the main entrance doors. If you don’t have a lock come to the Centre Management Office and we can lend you one.
Public Recycling Point	Glass bottles, paper, clothing and books. Located in the corner of the M&S car park.
Mall Promotions	We have a number of mall promotion sites located across the mall for rent on a daily, weekly or longer term basis. For more information call 028 9127 0797 (option 4) or email using the Contact form under the Centre Information tab. Mall Promoters and Mall Charity Collectors - Please download and read our Code of Conduct, available by selecting the links below. Mall Promoters \| Charity Collectors
Car Park Management	Bloomfield is committed to making your visit as hassle-free as possible. Major sources of negative feedback we receive relate to abuse of dedicated parking spaces and to lack of space – even with around 2,000 free parking spaces. To combat abuse of parking regulations and to make car parking more efficient and therefore easier for you we have brought in UKPC to manage parking within the Centre. Failure to comply with 4 simple regulations will lead to the issue of a parking fee of £60 (rising to £100 if not paid within 14 days). Vehicle owners will receive a ticket :- Parking in disabled spaces without displaying a valid Blue Badge; Parking in Parent & Child spaces when not accompanied by a child of 3 years old or under; Unnecessarily taking up more than one parking space* Parking for more than 4 hours*** If for any reason you feel unable to comply with these regulations please speak to a member of Centre Staff on the mall or by calling 9127 0797. * If you have a valid Blue Badge but for some reason do not display it – on the first occasion you can appeal the Ticket enclosing a photocopy of both sides of your badge and the fee will be waived. On subsequent occasions a £15 administration fee will be charged. We know some lorries, vans and vehicles with trailers need more than one space; *Please note that this is supposed to combat miss-use of our car park by Centre Staff (who have their own dedicated parking areas) and Park ‘n Riders. It is not to stop you spending 3 hours in the gym followed by 2 hours of shopping so if you need more time please just inform a member of Centre Staff.

Accessibility

Bloomfield is a predominantly level site with excellent Disabled Only car parking provision. Spaces are managed by UKPC and give easy access to the mall and Retail Park units. Please ensure that you clearly display a valid Blue Badge when using these spaces (Please see below under “Car Park Management” for what to do in the event you fail to display).

Disabled Toilet	There is a dedicated Disabled Toilet in the Public Facilities area accessed via a corridor leading off the main M&S mall between Thomas Cook and Specsavers.
Shopmobility Scooters	For members of Shopmobility Belfast. Free to join. Photographic proof of identity required. Located in unit 3 (near Tesco) or use the buzzer at door to The Centre Management Offices between Argento and Vision Express just inside the main entrance.
Wheelchairs	Free. Photographic proof of identity required. Located in the Shopmobility unit or use the buzzer at door to The Centre Management Offices between Argento and Vision Express just inside the main entrance.
Hearing Loops	Hearing loops are available at the following stores within Bloomfield Shopping Centre. Boots, Danske Bank, EE, JD Sports, M&S, Next, O2, River Island, Tesco, and Three.
Dementia Awareness	All Centre Staff are Dementia Friends.
J.A.M. Card Scheme	Bloomfield is a J.A.M. Card friendly Centre. For more information on the J.A.M. Card Scheme follow the link jamcard.org
Quiet Hour	From 14.11.19 every Thursday 6-7p.m. will be Quiet Hour with lights dimmed (as far as safe); music & announcements muted; tills and scanners silenced where possible; all staff asked to be particularly aware of customers with additional needs. Includes all stores that can make these changes (most retailers). Participating retailers will display our Quiet Hour sticker.
AccessAble	In partnership with @AccessAbleUK we’re supporting #PurpleTuesday all year with our #AccessGuides, find out more by viewing the Bloomfield Access Guide.