Bloomfield becomes a JAM Card Friendly Organisation
Following our pledges on Purple Tuesday to make shopping at Bloomfield a pleasant and easy experience for all customers, we have now launched the JAM Card.
The JAM Card, which stands for Just A Minute, is a social innovation from NOW Group an organisation that supports people with learning difficulties and autism into employment. It was their service users who said they would like a discreet way of telling people that sometimes they need a little extra time and patience. The JAM Card was created first as a credit card sized card and has recently been developed into an app for smartphones.
Staff from Bloomfield along with the staff from stores within the centre have recently taken part in JAM Card awareness training which provided them with the knowledge they need to ensure that users of the JAM Card feel welcome in their establishment. This training will ensure our staff are equipped to provide excellent customer service to people with learning difficulties and communication barriers.
You can find out more about the JAM Card at www.jamcard.org and NOW Group at www.nowgroup.org.